Business Management Apprenticeship

Job Summary

DUTIES & KEY RESPONSIBILITIES:

  • Act as a team member with day-to-day operations.
  • Assist with specific tasks and projects relevant to the assigned department and progress to taking responsibility for a delegated workload.
  • Learn and apply industry-specific tools, techniques or software to improve manufacturing and business processes.
  • Maintain work equipment and ensure a safe, well organised workstation.
  • Work in accordance with relevant risk assessments and safe systems of work (SSOW) and standard operating procedures (SOP’s) as per Health, Safety, Quality & Environmental training and instruction.
  • Complete assignments and projects by set deadlines.
  • Follow instructions provided by Supervisor/Manager.
  • Participate in company or department improvement projects, to gain efficiencies, reach targets, meet legislative requirements and improve the work environment.
  • Comply with companies’ policies & procedures.
  • Any other duties, within reason and capability, as agreed with the Production Manager/Supervisor.

 

In a Business Management Apprenticeship:

Customer Accounts

  • Receive sales orders and liaise with the customer to clarify, agree and confirm their order details.
  • Process sales orders on Sage and the Production Planner and update with any order amendments received.
  • Liaise with the Production Supervisors to ensure they have the full production schedule information and communicate any priorities to them at daily Production Meetings.
  • Work collaboratively with the customer to resolve queries and meet changed or urgent needs.
  • Co-ordinate transport arrangements for delivery of customer orders according to the agreed schedule and notify the relevant authorities on any oversize loads.
  • Record and communicate any customer issues and forward complaints to the Quality Team.
  • Keep the Production Manager informed of schedule changes, stock shortages, customer queries etc.
  • Maintain accurate records and documentation as required.

 

Learning Objectives:

  • Gain practical experience in specific assigned department.
  • Develop problem-solving and critical thinking abilities.
  • Improve communication and teamwork skills.
  • Develop time management and organisational skills.
  • Learn to take initiative and ownership of assigned tasks and projects.
  • Enhance leadership skills through coordinating team efforts and mentoring peers.
  • Understand the importance of accuracy and attention to detail.
  • Learn and adhere to workplace health and safety protocols.
  • Develop a professional demeanour and work ethic.
  • Develop a thorough understanding of the Engineering Industry and the Company.
  • Build a professional network within the Engineering industry.

Person Specification

Qualifications/Attainments

Essential

  • Secondary education to advanced level
  • Application to relevant Apprenticeship Course
  • Good literacy, numeracy & digital skills

Desirable

  • Manufacturing experience within the mobile screening and crushing industry.

Relevant Experience / Knowledge

Essential

  • Strong interest in the Engineering Industry

 

Desirable

Skills and Competencies

Essential

  • Reliable and punctual
  • Self-motivated and high energy
  • Ability to work within a team and in an environment that has constant changing priorities
  • Excellent communication skills, both oral and written and ability to listen
  • Strong problem-solving abilities
  • Willingness to learn and take initiative

Desirable

Job Related Documents

Job Details

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